Productive workplaces are built on effective communication
However, 1 in 5 New Zealand adults have "low" or "very low" literacy or numeracy skills, according to the OECD's 2015/16 Survey of Adult Skills.
Without these skills, it's hard for people to live up to their potential at work.
They can't understand health and safety messages. They ask other people to fill out their paperwork. And they say "no" to promotions, because they're nervous about the paperwork.
If you're an employer, this costs your organisation time, money and lost productivity. But it doesn't have to be that way.
Create a programme from our 8 custom modules
Every organisation is different. And that's why we've created 8 different modules for you to choose for your Business Quality Improvement programme.
We don't just deliver standard solutions. Every programme is tailored to the unique needs and resources of your business. Our tutors will take the resources you use and create the module around them. That might be company's induction guide, your standard operating procedures or your health and safety manual.
Computers, smartphones and social media have changed the way we work forever. Many businesses are struggling to keep up. But you can make the most of technology by upskilling your staff. We also run programmes focused only on digital technology.
Health and safety communication
Most businesses understand their health and safety obligations, but it can be hard to communicate them to staff. We help employees to understand what they need to do, and work with management to ensure the right messages are getting through.
Effective Team Meetings
Ineffective team meetings waste time and drive down productivity. Effective team meetings have a clear purpose, get to the point and make everybody’s job easier – and that only happens if everybody has the communication skills they need.
Clear and Concise Report Writing
Supervisors need to write clear, concise and accurate reports. For many supervisors, the paperwork is the toughest part of their job. We can help them to write faster and communicate clearly – allowing them to get back to the job.
Quality Management Systems
Lean management. Kaizen. The Toyota Way. Visual Management. Whatever quality management system your business uses, it will only work effectively if everybody has the literacy and communication skills to engage properly with it.
Are your company values going stale in a drawer? Employees who understand what these values mean for their job will stick around much longer and contribute more to your bottom line. We can help to translate your company values into actions that everybody understands.
Jargon and vague instructions can cause all sorts of problems. We help supervisors to be clear about their expectations, and give employees the words and confidence to speak up when something doesn’t make sense.
Accurate Maths and Measurements
Maths is everywhere at work. Nurses measuring out the right prescriptions. Road workers measuring out concrete. Timber workers creating the correct orders for clients.
Wondering whether it works?
Refer individual learners directly to us
Do you have one or two people who might need help with reading, writing, spelling or maths?
Encourage them to contact us to organise a time to meet. We will assess their skills, talk about their goals and decide whether we can support them.
They can join one of our existing courses or start their own personalised learning programme.
It won't cost you (or them) a cent, as long as they meet some conditions set by the Tertiary Education Commission.