Grow your people so they can give more to your business
Two out of five adult New Zealanders struggle with literacy, numeracy, communication or computing skills, according to the OECD's 2015/16 Survey of Adult Skills.
Without these skills, it's hard for people to do a good job at work. They can't understand health and safety messages. They can't do basic paperwork. They can't make the most of expensive new technologies you give them.
This costs you time and money. But it doesn't have to be that way.
Do you see these challenges in your workplace?
To be successful your business needs to continually improve - and that requires confident and skilled staff. But your staff might be struggling to keep up with the changing world of work, and that could be affecting productivity and engagement.
Staff aren’t confident with technology.
Computers, smartphones and social media have changed how we work. Many employees are struggling to keep up. You want to use more technology, but you’re concerned people won’t be able to use it properly.
Health and safety messages could be clearer.
Your H&S culture has improved lots in recent years. But your staff don’t always speak up about risks. And it’s hard to get employees to fill out incident reports. Sometimes the right messages don’t get through.
Staff don’t say much in meetings.
Team meetings are meant to make everybody’s job easier. But at the moment it’s just the managers who raise issues. You hear staff talking behind the scenes, but they don’t bring their view to meetings.
Written reports are hard to read.
Writing reports is the toughest part of many supervisors’ jobs. They take a long time to write them. Yet you find them hard to read and they can lack the detail you need.
Your staff aren’t great with customers.
When you don’t have the right words, it’s hard to be good with customers. If you want your staff to treat customers with respect, we can help them learn the words and the techniques they need.
Nobody reads the company handbook.
Somebody spent hours creating the company handbook, but it’s not getting actioned. Your business would work better if everybody understood it.
Instructions get misundersood.
Your workplace uses a lot of technical jargon. You assume everybody understands it. But sometimes employees don’t seem to follow basic instructions or speak up when they don’t understand.
You can’t quite trust the numbers.
Maths is everywhere at work. Nurses measuring prescriptions. Road workers pouring concrete. Timber workers loading orders. You’re concerned a simple maths mistake could have big consequences.
How we help
We provide training courses designed to solve the unique challenges in your workplace. We're government funded, so if you meet some funding criteria it won't cost your business a cent.
1. Initial discussion
We'll meet you to talk about the challenges you're seeing in your workplace. Our aim is to figure out what your business needs, and to explain how a programme can help you meet your goals.
2. Needs analysis
We'll provide the tools so you can identify who needs help. This allows us to design the programme to meet their needs.
We'll submit a formal proposal to you, so you know what to expect before signing up.
4. The Programme
We can run the programme at our learning centre in Nelson or at your workplace. It'll be at a time suits you to help minimise the disruption to your business.
5. Graduation and evaluation
We'll celebrate your employees' progress with a graduation, so they feel valued and motivated in their work. Plus, we'll evaluate the programme and report back to you on the outcomes so you know the impact.
"As a business, the management team have really seen the difference in how the supervisors are working and communicating. They’ve got lots more confidence, and now they’re asking questions to clarify whether they’ve been understood." ~ Ursula O’Donohue, Finance & Administration Manager at JS Ewers Limited.
“Their timing was perfect. We knew that some people didn’t have the skills to use computers, but we were determined to get the computer system up and running and to support everybody to make it work. Just as we were figuring all this out, ALS gives us a call. To hear there’s free training available, it’s tailored to what we need – it was almost too good to be true.” ~ Sybil McKenley, Clinical Manager at Oakwoods